The growth with use of Live Chat
““The live stream was more personal than regular online shopping,” she said. “You can ask questions about the product. It let me know exactly what I would be getting.””
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Personalised online shopping experiences is in high demand among customers. The Virtual Shop Assistantis is a suite of tools that make selling products on a company’s website smooth and easy. The Software as a service solution provides an opportunity for your brand to understand your customers’ needs, among other things. The data-insights will help you push your incremental sales to the next level.
Customers will feel as though they are in a virtual shop, speaking with actual agents who will personally assist them in finding the best solution.
Online agents can share products and tips from the live chat software at the click of a button, cutting down on the time it takes customers to search your website for what they need.
Ever wondered what customers are looking at and adding to their shopping carts? Virtual Shop Assistant provides direct access to smart monitoring tools and statistics via its central web console, giving you the complete overview to make more educated decisions about your online setup.
With “The Retail Flex” they test hybrid retail worker schedules.
“Our store managers and customer service managers work closely to optimize schedules,”
Virtual Shop Assistant works with multiply systems among: