At WaveCrest, we amplify brands and inspire shoppers.
We believe that customer experience should be an engine that delivers measurable growth. We create this engine for our clients.

Our core capabilities are to manage our clients’ effort within customer experience and customer services, enabling higher sales, increased brand equity and customer loyalty. We do this by providing a superior service that is founded in a deep understanding of our clients’ customers, what they need and wish for, and how to transform this into actions.

Our services are split into
4 business units,
all centred around CX.


By directing customers to brands they’ll enjoy, we make the buying process for the customer more human. With our suite of SaaS tools, we can optimize both your retail setup and E-commerce operation.


We start by helping you better understand your customers, their motivation and how you address their needs. Through this we then provide devilishly effective solutions to help you better connect with them. 

A typical and incorrect misconception that impedes the spread of any industry definition is that shopper marketing is limited to in-store marketing activities. Shopper marketing is a component of an integrated marketing strategy.

We make shopping more human by guiding consumers to brands they’ll love. We do this by influencing customers and educate retail store staff.

Our focus are:


We create memorable experiences that engage your customers and create emotional attachment to your brand and products. We do this in-store or out as:


In the design and construction of retail space, retail design is a creative and commercial discipline that brings together numerous diverse areas of expertise. Retail design is largely an architectural and interior design specialty, but it also includes industrial design, graphic design, ergonomics, and advertising components.

We breathe life into brands by creating stories worth sharing. We manage your print and digital communication, from creative concepts, to copywriting, adaptions and production in all languages needed. We design your instore branded areas and ensure a frictionless operation from 3D designs to store installations.

Retail is

changing going digital king measurable marketing

Interested in joining us?

Want to talk about projects?